EWA, LLC. (the “firm,” “we” or “us”) is committed to providing you with the highest level of service and protecting clients’ personally identifiable non-public information and records, which include all personal information that we collect from clients in connection with any of the services provided by us. The categories of personally identifiable non-public information that we collect from a client depend upon the scope of the client engagement. It may include information about your personal finances, information about transactions between you and third parties and information from consumer reporting agencies.
We hold all such client information and records in the strictest confidence. We want to make sure our clients know that we have implemented important practices and procedures for safeguarding the privacy and security of personally identifiable non-public information. Please read this notice carefully to understand what we do.
We do not disclose personally identifiable non-public information to non-affiliated third parties, except as described in this Privacy Policy or as permitted by law, and we do not anticipate doing so in the future. If we change this firm policy, we will advise clients. We will share information as follows:
- To complete transactions or account changes as directed by the client (e.g., with broker-dealer)
- To service a client’s account (e.g., with custodian)
- If requested by the client (e.g., to client accountant)
- With contracted third parties who require this information to develop, support or deliver services for the client (e.g., account reporting or aggregation)
- As required by applicable or regulatory authorities with jurisdiction over us
The firm does not provide clients’ personally identifiable non-public information to mailing list vendors or solicitors. We do not share such information with non-affiliates for marketing purposes. We do not engage in joint marketing with non-affiliates. Members of the firm market insurance products. If a client applies for an insurance product through the firm, then client’s personal information may be forwarded to any insurance company which may provide the insurance product.
Individuals may provide cell phone numbers for the purpose of receiving SMS messages related to our financial services and communications. We collect your cell phone number solely for the express purpose of delivering SMS messages pertinent to EWA, LLC. These messages may encompass account notifications, financial insights, appointment reminders, and essential service updates. By providing us with your cell phone number, you consent to its utilization as articulated in this Privacy Policy, with recognition of potential standard message and data charges. Should you wish to discontinue receiving SMS messages from us, you can readily opt out by responding to any message with “STOP” or by contacting us directly.
The EWA, LLC. website features an AI Chatbot known as T-Rex for the purposes of location information on the website that is of interest. In the context of this feature, email addresses are collected and may be utilized in marketing communications by EWA, LLC. By using the T-Rex feature individuals are consenting to the collection and use of their email addresses. Email addresses will never be sold, nor disclosed to extremal parties.
We maintain a secure office and computer environment to ensure that clients’ information is not placed at unreasonable risk. We limit employee and agent access only to those who have a business or professional need-to-know.
We maintain client records for as long as the client has a relationship with the firm, and for as long thereinafter as we are required by applicable law or other rules. After this required period of record retention, all such information will be destroyed in a safe manner.
We welcome the opportunity to answer any questions about this policy or the safeguarding and confidentiality of personally identifiable non-public information. For more information, please contact us.
All new clients are provided with a copy of this Privacy Policy. Our Privacy Policy is made available to each current client if the Policy is amended.
